Two Seasons Hotels & Apartments are committed to taking care of their guests and colleagues.
They have taken various precautions to ensure a sanitised stay for their guests by implementing the Safe Check-In system. This system guarantees to provide the guests a 24hrs unused hotel room upon check in. The room will be allocated one day prior to the arrival for the new arrival in the property.
This safe check-in system is in line with several measures the hotel implemented since the beginning of this crisis like the strict food safety and hygiene protocols for restaurants and room service to provide a complete safe guest journey in the hotel. All hotel staff are provided with personal protective equipment and enhanced training to limit contacts with the guests.
All the housekeeping members are working hard to ensure that Two Seasons Hotel meet the latest guidance on hygiene and cleaning after being well trained on World Health Organisation statements, training and standards regarding the coronavirus (COVID-19). They are following safety measures that include everything from handwashing hygiene and cleaning product specifications and procedures.
Housekeeping department are even taking further steps by:
• Increasing the frequency of cleaning and disinfecting all hotel areas.
• Adding extra hand-washing supplies and hand sanitising stations in public areas, meeting spaces, restrooms, guest rooms, and back of house offices.
“These times will be challenging, but it will be imperative that we stand together as an industry and walk towards the future. More than anything, this crisis highlights that we are all in this together. We will go through this period and see much brighter times in the very near future! In this climate, we are collaborating with local health authorities, and operating in accordance with the highest international standards to combat the spread of Covid-19. All our staff and team member, have been fully briefed and taking all necessary protocols as outlined by the World Health Organization’s guidelines including sanitation of common areas and cleaning procedure of our hotel guest rooms and all public areas of the property,” Said Freddy Farid, Managing Director of Two Seasons Hotel Management Company.