Radisson Hotel Group has rolled out its bespoke Rad Family kids’ programme to more than 100 hotels and more to come since its launch in 2019.
Each guest is welcomed with personalized service and amenities. Upon arrival, kids receive a welcome gift (soft ball, snap bracelet or a Lumi plush toy), drink voucher and a welcome pack with specially designed gifts, including a booklet filled with quizzes and activities, as well as a passport where kids can collect stamps from different parts of the hotel, and get creative with a colourful box of stickers and crayons.
At breakfast, the Kid’s Corner includes a selection of parent-approved healthy comfort food to suit every palate, kids’ tableware, as well as crayons and a placemat to let their imagination run wild and kickstart the adventures for the day ahead.
In the Family Rooms, complimentary kids’ bath products for children up to 4 years old, including hypoallergenic products, are available to make traveling as a family that little bit easier. Cribs for little ones can also be booked at all participating hotels without any additional cost, and children under 12 stay for free when sharing the room with their parents.
“Since the launch of “Rad Family” in 2019, this year internal data performance has shown an exponential rise of 70 per cent in kids and family staying in our properties in EMEA. Families are choosing our kid-friendly properties as they know our “Rad Family” offering will ensure they all have a wonderful time on their vacation. If the kids are happy, excited, and engaged, the whole family will have a wonderful experience, and this is why more and more properties in our portfolio are incorporating the “Rad Family” programme as part of their offering,” says Cristina Serra, SVP Global Brand, Experience & Customer Strategy.