Etihad Airways has launched Corporate Care, a new enhancement to its Etihad for Business programme designed to provide organisations and corporate travellers with priority support during their journeys.
The new service gives
eligible Etihad for Business members enhanced assistance and closer
coordination, particularly when travel disruptions occur. Benefits include
priority support with rebooking, protection of flights in the event of an
aircraft downgrade and consideration of seat preferences when aircraft changes
take place.
Corporate Care also
provides organisations with dedicated account management teams and closer
coordination with Travel Management Companies (TMCs), supporting a more
connected travel experience.
Javier Alija, Vice
President Sales, Digital & Distribution at Etihad Airways, said: “When it
matters most, your business deserves more than support. It deserves priority”
said Javier Alija, Vice President Sales, Digital & Distribution at Etihad
Airways, “Corporate Care is designed to give our Etihad for Business members an
enhanced level of support and reassurance, particularly when unexpected
disruption affects their travel plans. By combining priority assistance, dedicated
account management and close collaboration with TMC partners, we are helping
our customers navigate their journeys with greater confidence.”
Etihad said Corporate
Care forms part of its wider efforts to strengthen the Etihad for Business
offering as corporate travel needs evolve, with a focus on reliability,
customer support and greater confidence throughout the travel journey. -TradeArabia News Service