New appointments at DoubleTree by Hilton Resort & Spa Marjan Island

DoubleTree by Hilton Resort & Spa Marjan Island, which continues to stand out in Ras Al Khaimah’s competitive market for its blend of relaxation and adventure, has announced four key leadership appointments.

 

The beachfront destination welcomes Ansen Sousa as Director of Human Resources, Mohamed Hegab as Director of Engineering, Erica Quintero as Quality Manager, and Mahesh Ariyanathan as Recreation Manager. 

 

A seasoned professional with over 14 years of experience in the hospitality industry, Sousa has built a reputation as a passionate, results-driven leader who always puts his team first. Prior to this role, he worked at several Hilton properties, most recently serving as HR Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences, where he oversaw over 200 team members, introduced a performance management system that boosted engagement and productivity, and modernised onboarding processes.

 

Sousa is a certified Hilton and DoubleTree Brand Trainer and a recent recipient of the 2024 HRME Award for HR Department of the Year. Combining his proven track record with his deep understanding of the brand, Ansen is set to shape a workplace culture that empowers its team and reflects the brand’s evolving vision.

 

Mohamed Hegab will ensure the property’s infrastructure continues to meet world-class standards as the new Director of Engineering. Always leading by example and maintaining open communication with his team members, Hegab has spent the past 13 years in hospitality engineering and facility management across the UAE, Oman, and Egypt. Most recently, his role as Chief Engineer at Hilton Garden Inn Dubai saw him recognised as Hilton EMEA’s Engineering Leader of the Year 2023, while overseeing a range of high-impact projects, including integrating smart room controls, and leading major refurbishments. 

 

Stepping into the role of Quality Manager, the property welcomes seasoned hotelier Erica Quintero. With over a decade of experience working in front-of-office operations for some of the most prestigious luxury hospitality brands in the UAE and Qatar, Quintero tackles every challenge with empathy, adaptability, and results in mind. Fluent in four languages, she thrives in fast-paced multicultural environments and has successfully led guest-facing departments such as concierge, guest relations, and VIP services. 

 

Her skills also span revenue generation, leading and developing high-performing teams, and optimising operations through effective budget and expense management. In her new position, Quintero will apply her 360-degree view of hospitality operations to work behind the scenes, driving quality assurance and service consistency at the resort, ensuring stays that not only meet but exceed guest expectations.

 

Mahesh Ariyanathan brings with him a decade of experience in the UAE’s hospitality scene across both lifestyle and luxury properties. Leveraging a strong understanding of local guest preferences, Mahesh will oversee and enhance operations across the hotel’s spa, recreation, and beach facilities. Always putting himself in the guest’s shoes, he tackles each project with a focus on both creating standout experiences and driving operational performance. 

 

In his previous role, he managed recreation across four hotel brands, leading a cross-property team of over 40 employees, all while balancing the launch of a highly successful wellness programme. His leadership style, rooted in service, accountability, and team development, makes him a natural fit to elevate the resort’s family-friendly offerings and deliver memorable moments for guests of all ages.

 

Pieter Van Beugen, General Manager of DoubleTree by Hilton Resort & Spa Marjan Island, said: "We are delighted to welcome such a strong group of professionals to our team. Their diverse backgrounds and fresh energy will undoubtedly play a key role in enhancing the guest experience across every touchpoint, continuing to raise the bar for hospitality in the region.

 

"With these strategic appointments, DoubleTree by Hilton Resort & Spa Marjan Island continues to strengthen its leadership team, ensuring that the property remains at the forefront of delivering world-class hospitality for many years to come," he said. -TradeArabia News Service