Swiss-Belhotel Plaza upbeat on prospects

Haddad ... boom time for hotels in Kuwait

AFTER a strong year of operations in 2012, Swiss-Belhotel Plaza Kuwait is upbeat on prospects for 2013 following a major refurbishment.

The hotel which opened doors in 1985 saw significant amount of renovation across all its rooms. The complete task, including the physical and aesthetic development began early 2011 is expected to be complete this year.

“We wanted to bring it into the new era of where hotels have gone. Everybody wants that to happen, but nobody wants the change to happen when they’re here, which we totally understand, but that’s not realistic. So we picked the slowest time of the year to do this,” says general manager Ali Haddad.

“The refurbishments, which took place over the summer months, have seen the rooms and suites take a modern and friendly look. The latest renovation is yet another example of our continued efforts to serve the community with excellence.

“In order to meet the needs of the corporate business traveller, the hotel has added a new room category – the Executive rooms.

“These are designed for business travellers to facilitate their business needs in a relaxing ambiance,” Haddad adds.

“Services include a 24-hour room service, airport transfer, laundry service and dry cleaning, meeting facilities and valet parking. Our Executive lounge is specially designed for our executive guests to enjoy daily refurbishments on a complimentary basis, as well as an area for individual meetings, relaxation or work purposes. With personal assistance provided by our dedicated team, you’ll receive all the comfort and flexibility you wish for when travelling. Moreover, business desk with computers, LCD TVs and access to wireless high-speed Internet in all areas of the hotel complement our offerings.”

“Today’s travellers are technology-savvy when making reservations. They go online to access views and guest reviews about a property they are considering – they want to see the amenities that make your hotel different and they want to read about the experiences of previous visitors,” he added.

According to Haddad, more visitors are expected to enter Kuwait 2013 for both business and leisure purposes. “More projects are materialising, which will bring more business guests to Kuwait.”

While occupancy and room rates have improved since the project began, new developments to other hotels competitors are driving up supply, offering business and leisure travellers more options when they visit the city.

“On the other side, we noticed a significant increase in leisure guests from Saudi to Kuwait, mostly during the holidays, school vacations and weekends. Leisure guest are attracted to the hotel due to its location and close proximity to Al Muthana shopping Mall, Salhiya luxury complex, the beach and Souk Sharq,” concludes Haddad.