Eddy Nohra, Cluster General Manager of Erbil Rotana and Erbil Arjaan by Rotana, is focusing on guest wellbeing, safety and personalised experiences as the two Erbil properties evolve to meet changing traveller needs.
Nohra said
comprehensive security measures, supported by trained employees and dedicated
personnel, are designed to ensure guests feel safe throughout their stay.
“Our guests place their trust in us from
the moment they arrive,” says Nohra. “Our responsibility is to make them feel
comfortable, cared for and secure throughout their journey, while delivering
the genuine hospitality they expect from Rotana.”
The hotels are also
expanding their offerings through themed dining, family activities, seasonal
celebrations, live entertainment and sporting events. Erbil Rotana continues to
target the five-star market, while Erbil Arjaan focuses on corporate travellers,
families and extended stays.
Nohra is also
prioritising employee development and innovation, with new dining concepts,
leisure initiatives and guest experiences planned for both properties. -TradeArabia News Service