Hilton launches Hidden Disabilities Sunflower across UAE

Hilton has launched Hidden Disabilities Sunflower in the UAE, becoming the first global hospitality operator to implement the programme across its hotels and corporate offices.

 

The programme allows individuals with non-apparent disabilities, such as anxiety, chronic pain, or autism, to wear a Sunflower lanyard to indicate they need extra support.

 

Hilton is supporting this work across its portfolio of hotels and corporate offices in the UAE, making stays more welcoming for those with non-apparent disabilities.

 

Most team members in participating hotels have undergone specialised training to recognise the Sunflower lanyard, pin, or bracelet as a sign of support.

 

Guy Hutchinson, president, Middle East & Africa, Hilton, said, “As a business of people serving people, we are proud to be the first international hospitality company to implement the Hidden Disabilities Sunflower programme across our hotels in the UAE. This is a significant step as we continue to create a welcoming environment for all. One in seven people globally live with a disability, and 80% of these are not outwardly visible – making this latest partnership an important alliance that enables us to create a great workplace for every team member and deliver a seamless experience for every guest.”

 

Andy Faulkner, CEO of Topland, exclusive partner of Hidden Disabilities Sunflower in the Middle East, added, “We are excited to partner with Hilton in the UAE as part of the Hidden Disabilities Sunflower programme. As one of the leading hospitality companies in the region, Hilton’s partnership signifies a momentous step for businesses and organisations to bring awareness, recognise the varied needs of both customers and employees, and encourage adequate training to be even better equipped to support those who may need extra help.” -TradeArabia News Service