Dnata, one of the world’s largest air services providers, announced that it acquired a majority stake in bd4travel (Big Data for Travel), an award-winning tech company, which provides artificial intelligence(AI)-driven IT solutions to online travel agencies.
Based in Germany and the UK, bd4travel’s services were designed specifically to meet the challenges of the travel industry. The company’s sophisticated algorithms allow online travel agencies to engage with anonymous customers and personalise their shopping experience in real-time, recommending the most relevant products, services and content to them.
Running more than 40 separate sites, bd4travel currently serves leading travel organisations in 17 markets. The company’s innovative solutions have been recognised with several prestigious industry awards.
“At dnata we are constantly looking for ways to embrace innovation and new technology to maximise efficiency and ensure service excellence,” said Iain Andrew, divisional senior vice president, Travel Services, dnata. “The processing of big data and the application of artificial intelligence-driven digital customer interactions represent major competencies of future-proof organisations. With their outstanding, scalable technology, expert team and proven business model, bd4travel offers solutions for both. Our investment in bd4travel will help us further optimise our processes and, by taking a world-class technology to a global level, deliver more value to the travel industry.”
Andy Owen Jones, founder of bd4travel, said: “This majority acquisition by dnata is a major milestone for bd4travel, which will enable us to grow our AI-led solutions and bring this technology to more customers especially within the airline world. We are excited by the prospects of working with dnata, with their international reach and their commitment to investing in the best technologies in the travel industry. This is the start of a powerful collaboration.”
TTN is the most established trade publication in the Middle East distributed on a controlled circulation basis to members of the travel and tourism industry.
Published monthly by Al Hilal Publishing and Marketing Group, the region’s foremost trade publisher, TTN is aimed at professionals in the industry, from travel agents to airline and hotel personnel.
TTN provides in-depth and extensive coverage of relevant issues in the Middle East and North Africa as well as in other parts of the world. Travel related news, analysis, and new appointments together with information on up-coming exhibitions, marketing and promotional campaigns are presented in an innovative and striking colour tabloid.
Every issue also contains a collation of international and regional news and topical features of interest to readers.