GULF AIR, recently participated in the fifth summit between the Worldwide Airline Customer Relations Association (Wacra) and the Passenger Rights Unit of the European Commission in Brussels.
Gulf Air acting chief executive officer, Maher Salman AlMusallam spoke of the airline’s customer service achievement: “With heightened mobility, on a global level, customer service is increasingly at the heart of any transport policy and understanding its importance is essential for a healthy business. At Gulf Air our customer service strategy, reflective of our commitment to delivering the best service to our passengers, is developed from our many years of reputable customer care and differentiates Bahrain’s national carrier from its competitors.”The next Wacra Conference is scheduled to be held in Auckland, New Zealand from November 2 to 5, 2014 and will be hosted by Air New Zealand.